Local partner network

Australian coordination. Regional delivery.

Double Arrow Australia remains accountable for the belt product, technical communication and supply coordination, while established regional partners provide local supply and field capability.

01

Technical support

Application review, product selection, standards alignment and communication with specialist engineering resources.

02

Supply planning

Support for tenders, planned replacements, emergency requirements and practical inventory strategies.

03

Partner-delivered field services

Installation, splicing, inspections and maintenance are provided by capable regional service partners where confirmed for the project.

04

After-sales response

Structured issue review, evidence gathering and coordination with manufacturing and technical teams.

Distributor & service network

Local capability across key Australian mining regions.

Regional product supply and field services are delivered by the named distributors and service partners. Double Arrow Australia coordinates the appropriate pathway and supports product and technical communication.

Customer enquiries are received by Double Arrow Australia first. We confirm the product requirement and only coordinate a regional partner where local supply or field services are requested and agreed.

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Distributor and service availability varies by location, site access, project scope and schedule. Installation, splicing and maintenance are not represented as services performed directly by Double Arrow Australia.

Our approach

Clear information.
Practical recommendations.
Long-term accountability.

We aim to be straightforward about capability, lead times and technical limits. The result is a supply relationship built around operational reliability—not simply the initial purchase.

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